Ebola update

Two days ago we received an email from the CDC Chief - Tom Frieden stating that we have moved to EOC Level 1. This is the highest level of activation, reserved for the largest-scale responses, which often require substantial agency-wide effort.The Emergency Operations Center (EOC) moving to a Level 1 means that "all hands are on deck" for the Ebola response. Level 1 is the highest on a scale of 1-6 and it means that increased staff and resources will be devoted to the outbreak. It enables CDC to pull resources from across the organization to use in the response efforts. Since I cannot post the email here, I will post a link to the accompanying news article, which you can read here. 

In addition to the announcement about Level 1, Dr. Frieden's email also included a call for volunteers to help the CDC response in the region, particularly French speakers. I don't know how I feel about volunteering at the moment...it is something I have to talk to Michael about. On one hand, having worked and lived there, I know Liberia and its health system like the back of my hand; on the other hand I am not going to put my family at risk and add to their worry. Something to think about...

Regardless of volunteering, I will monitor the situation closely from my post in Dar es Salaam.

How about some tear gas with that lunch?

As some of you know, I eat lunch at a cook shop (Liberian slang for a hole-in-the-wall place) called Lowise's bar and restaurant. I shouldn’t call Lowise’s a restaurant; it is more like a shack. Heck, it doesn’t even have electricity…you have to eat in dim light even when it is sunny outside because of inadequate windows. I guess it is Lowise’s idea of a romantic lunch during the depressing rainy season. Monrovia is usually dull and dreary in the rainy season. The unrelenting rain keeps most people indoors. Despite the rain, I walk over to Lowise's at least three times a week for lunch.

Because the rain is relentless and crippling, people pour in to the streets as soon as the rain stops, even if it is for a few minutes. I am one of those people. On Friday, I walk over to Lowise’s to have some fried greens with fish and rice. I am savoring my lunch while I notice loud noises coming from outside. Now mind you, this is Monrovia, it is loud all the time. However, the loud police sirens alerted me. I got up from my unfinished lunch and walked over the entrance of Lowise’s to see what is going on. I notice police in full riot gear gathering right outside Lowise’s. I am usually unperturbed by these kind of activities, but this is Liberia; a simple demonstration can turn in to a violent life-threatening incident in a matter of few minutes. I ask the ladies serving food at Lowise’s what’s going on with the riot police. They say the Congress for Democratic Change (CDC) – the main opposition political party in Liberia – is holding a rally in protest of high unemployment rates in Liberia. Well, these kind of protests are common in many countries… it does not sound dangerous, does it?

Before I finish gathering information from the ladies, I hear people screaming from the outside and something similar to shots being fired. First instinct, duck for cover! Next thing I know there is thick smoke pouring in to Lowise’s. My eyes, nose, and throat immediately start burning. Then I realize it is tear gas. People are still screaming outside, running helter-skelter, while the ladies working in Lowise’s wrap their faces in cloth and lock the entrance door so nobody can enter from the outside.

So, here I am ducking under the table, with my eyes, nose, and throat severely burning, and no way to get out. I had nothing to cover myself and I was writhing in pain, wishing that this unprovoked tear gas attack will end fast. I waited under the table for what seemed like eternity, even though I think it may have been only 15 minutes, all the while coughing, crying, and suffering from the intense burning sensation. I call my boss while waiting and alert him to the incident. Since our office is just around the corner, he was able to witness the incident from his window, without having to inhale the tear gas like I did. After a while the ladies unlocked the door and I bolted back to my office (just around the corner). I washed my eyes and face with clean water and, like any crazy person who is addicted to work, went to a meeting.

I do not know the complete story behind the rally or the occasion for a protest by the CDC. However, from what I witnessed during lunch, the attack by riot police seems unnecessarily brutal. I saw a happy group of people singing and marching and the next thing I know the riot police are throwing tear gas at them. The sad part is that the tear gas attack happened about 100 feet away from a school. I can only imagine how terrified the children may have been. Such is the state of ruling political parties in many countries, they use brute force on opposition, sometimes without provocation. 

So, there you go folks…that was my Friday afternoon. A little tear gas served with my lunch. How did you spend your Friday?

What does it mean to build capacity and strengthen a health system??

The one question I have been trying to get answered, since I've been here. I may finally have an answer by the end of this month. I have to warn my friends reading this post: it is going to be all about work, no personal or fun stuff here.

Plato once said "the beginning is the most important part". I always believe the beginning of a project sets a tone for what's to come. One of the preliminary and major tasks of building capacity in health systems is to "define" what building capacity means for the recipient. Some call it developing a "vision". Whatever terminology you may prefer, the common understanding is that the recipient should be able to "define/ envision" what building capacity means for them.

My priority task, since I've arrived in Monrovia, has been to help/ guide/ persuade the Ministry of Health come up with an idea of what building capacity means for them. Why is this important? I'll give you another quote (I am full of these quotes today). To paraphrase what H. James Harrington wrote in Business Process Improvement:

"In order to strengthen/ change a system you have to control it;
in order to control a system you have to understand it;
in order to understand a system you have to measure it"

In my quest to strengthen/ change the health system in Liberia, I realize the need to measure it. Measurement requires definition. That is why I need the ministry to define building capacity and strengthening the health system. I could do it myself (I am thoroughly capable and competent), but I am not here to tell people what to do. I am not a dictator (although, in my spare time, I pretend to be one wearing a ridiculous crown). I am here to help, enable, and advise. So I proposed a few definitions and helped facilitate a discussion. We are making progress in coming up with a common vision.

Few days ago I delivered a talk to the senior leadership at the Ministry. It was well received, they were engaged in the discussion, and the best outcome - they agreed to finalize the vision for capacity building very soon. I am happy about this development. Now that I am gathering stakeholder participation and support - a vital component of strengthening a system - I am focusing on stakeholders at both central and county/ district level. The central ministry has heard (and got on board) with my strategy to build their capacity and strengthen the system, now it is the county and district health departments to get on board. In order to accomplish this buy-in, I will be traveling to the counties - Lofa, Nimba, and Bong - next week. I will present my strategy, introduce the instruments, and seek feedback.

The framework I am following to strengthen Liberian health system and build capacity is the WHO framework. It describes six building blocks that form the basis of a health system. Building Block 6 - Leadership and Governance - is the one that interests me the most. I strongly believe leadership capacity is the one that guides the other five building blocks. Allow me to share a diagram from the WHO framework

Six building blocks of a health system

As you can see, all building blocks work in unison towards creating/ strengthening a health system, but leadership is the one that guides other building blocks.

I believe we need strong leadership and a capacity to govern fairly in order to have a viable health system. Leadership is something that is lacking in the health system here. There are a few people at the central ministry who understand the importance of leadership and see the big picture, like Deputy Health Minister Yah Zolia, but leadership at county and district level is severely lacking. One of my objectives in building capacity for the ministry is to build their leadership capacity. I will be conducting an assessment of current leadership in the ministry - both at the central and county level - to identify issues that plague leadership. This assessment will help us develop a strategy to build leadership capacity.

Of course leadership is only one of the six building blocks of a health system. There are five other blocks for me to focus...and they will all receive due attention. I am using resources from WHO and CDC to create assessment tools for the Liberian ministry. These tools have been adapted and tested in other countries. I have first hand experience with these tools, having adapted and implemented them to health systems in Israel and India. I do not have to tell you that post-conflict systems are a completely different ball game. There are developed systems (US and most of Europe), emerging systems (India), and then there are post-conflict systems. There are not many frameworks/ instruments that have been developed specifically for post-conflict health systems, and that puts the burden on people like me to adapt existing frameworks to post-conflict settings. I like the burden because I like a good challenge. In the beginning I thought it feels like going back to the drawing board, but I have come to realize it is not even that. It is more like understanding that I need a board and pencils to draw, then embarking on a journey to procure the board and pencils before I begin drawing on a board. That's the level of  system in a post-conflict setting. Needless to say, it is challenging but extremely rewarding.

I have a lot of work ahead. We will start assessing baseline capacity next month and that will lead us to developing a capacity building and health system strengthening strategy. Analyzing the data and developing a strategy will take 2-3 months. We intend to start implementing our activities in June. I see a poetic sense of beginning because June is also the rainy season. To me, rain has always symbolized the beginning of a new adventure. It will be perfect for our adventure to begin in June.

I promise the next post will be not as dry as this one. I will add more personal and fun stuff, perhaps some pictures, for my friends.